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Wimbledon: 25 June - 8 July 2012

A to Z Info

  • A
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  • D
  • E
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  • I
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A

AA Office

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In Car Park 4, off Somerset Road inside Gate 20.

Please visit www.theaa.com/wimbledon for further information or call the AA on 01256 492110 to book car parking. 

This facility will close on Friday 21st June 2013. After this time only a pay on the day option will be available.

Accessibility

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The AELTC endeavours to provide a high standard of accessible facilities for visitors and spectators with a disability, including those using a wheelchair.

If you have any comments or suggestions for further improvement, please write to the Chief Executive, AELTC, Church Road, Wimbledon, London SW19 5AE.

Accommodation

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Expotel, the leading hotel specialist, has been providing a wide range of specially discounted hotel rates for the Wimbledon Championships since 1992.


To book your own discounted accommodation online or to check availability at a variety of hotels with specially reduced rates, please visit Expotel's official Wimbledon Championship website.

Ambush Marketing

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One of the Club's key objectives is to enhance the unique character and image of The Championships by keeping our courts and grounds relatively free of commercial sponsorship and product placement, hence the lack of overt advertising around the Grounds.

Archive footage

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The newly re-launched Wimbledon Archive is an extensive collection of match footage, programming, interviews and behind-the-scenes coverage ranging from black & white to colour and High Definition. The Wimbledon Archive inventory dates back to 1900 and includes an impressive catalogue of restored footage from The Championships.

Autograph Island

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Interviews and signing sessions with top players take place near the Aorangi Pavilion. 

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Babies and Children

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We recommend that babes in arms and pushchairs are not brought to The Championships as the Grounds are large and crowded. A ticket is not required for those under 5.

Babes in arms and children under 5 are NOT allowed into Show Courts (Centre, No.1, No.2, No.3, 12 & 18).

A limited number of baby changing facilities are available but there are no facilities for mothers to ‘express’ milk.

Ballot

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Demand for Wimbledon tickets always exceeds supply; therefore the AELTC operates a public ballot for the sale, in advance, of a number of Centre, No.1, No.2 and No.3 Court tickets.

Tickets also sold through The Lawn Tennis Association to British Tennis Membership, schools and foreign tennis associations. Despite increasing pressure to the contrary, it is our policy to retain a significant number of tickets for the general public including an allocation of tickets for sale on the day.

Click for more information about the public ballot

Balls

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Balls, posts, nets, etc are supplied by the Dunlop Slazenger Group. In all matches used balls will be replaced by new balls at the conclusion of the first seven games and thereafter at the conclusion of every ninth game. Subject to availability, used tennis balls will be sold from the kiosk near Court 14.

Band performances

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The Central Band of The Royal British Legion under the direction of Captain David Cole MVO, will perform on the Aorangi Terrace between 10.30am and 12.30pm and on Centre Court between 1pm and 1.50pm on the final Saturday and Sunday.

The Merton Music Foundation will perform on the Tea Lawn on the second Thursday and second Friday.

A variety of musical entertainment will be provided by the Red Hot & Blue Orchestra and associated musicians on the Bandstand and Tea Lawn throughout The Championships.

Bank

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A bank is operated by HSBC to the north of Gate 3, where ATMs are located.

See the map of the Grounds for details.

BBC Big Screens

You can watch Wimbledon at BBC Big Screens across the country. 

Bicycles

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Public bicycle racks are available for free, at the owner's risk, in Car Park 8.

Folding bicycles should be left at the Left Luggage facilities. 

Bicycles left in other areas will be removed by the Police.

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Centre Court roof

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Facts, figures and protocol for the Centre Court roof

Chemist

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Lloyds Pharmacy is situated next to the Food Village on the east side of No.1 Court, near Gate 3.

Conditions of Entry

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Entry to the Grounds of the All England Lawn Tennis Club requires a valid ticket, authorised voucher or pass issued by or on behalf of The All England Lawn Tennis Club (Championships) Limited  (“AELTC”), which must be retained at all times and implies acceptance of the following conditions which have been established for the safety and enjoyment of all our visitors and may be amended:

Contact

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General (non-ticket) Enquiries: 020 8944 1066
Ticket Office (not box office): 020 8971 2473
Museum Enquiries: 020 8946 6131
The Wimbledon Shop: 020 8879 5250

Cushions

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Souvenir cushions are available from The Wimbledon Shops.

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Dates

The Championships 2013: Monday 24 June – Sunday 7 July

The Championships 2014: Monday 23 June – Sunday 6 July

The Championships 2015: Monday 29 June – Sunday 12 July

Debentures

Debentures are the source from which The All England Lawn Tennis Ground plc, the company which owns the Club’s Grounds, derives its funds to meet capital expenditure.

Without the financial commitment of the Debenture Holders, few, if any, of the capital projects at Wimbledon, such as the substantial improvements recently completed would have been possible.

Visit the Debentures information sheet or the Debentures website.

Dietary requirements

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People with special dietary requirements should bring with them what they need to eat and drink to avoid disappointment. A limited choice of pre-packaged gluten-free foods can be purchased on request in the Aorangi Food Court.

Drinking Water

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There are numerous drinking water fountains located around the Grounds.  See the map of the Grounds.

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Eating and Drinking

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A. The Wingfield Restaurant
Waitress service luncheon and afternoon tea. For luncheon, booking is advised - go to www.fmccatering.co.uk and click on 'Wingfield Reservations' or fax +44 (0)20 8944 2253.

B. The Baseline Diner
Serving a delicious hot and cold menu including burgers, salads and drinks.

Entry lists

The Competitor entry lists for The Championships are announced at various stages in the months of May and June.

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First Aid

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There are four First Aid posts: two in Centre Court, one on No.1 Court, and the HQ post adjacent to Gate 7, next to No.2 Court. 

See the map for details.

Flash photography

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Spectators are advised that the use of flash photography from the stands is strictly forbidden. 

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Hospitality

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Tickets are available for corporate hospitality and overseas package tours through the AELTC and its official licensed agents, Keith Prowse and Sportsworld.

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Information Desks

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A wide variety of information is available from six points around the Grounds. 

See the map of the Grounds.

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Lawn Tennis Association

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At the LTA’s British Tennis Experience located under No.1 Court, near Gate 3, you can take part in activities including interactive tennis games and competitions to win prizes, or simply chat to friendly and knowledgeable LTA representatives about how to get more involved in British Tennis.

Find out more about allplaytennis.com and also British Tennis Membership for great benefits and more ways to play tennis.

Left luggage

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There are no left luggage facilities inside the Grounds.

Left luggage facilities are provided at a number of locations outside the Grounds. Overnight equipment, oversize bags, picnic hampers and other prohibited items must be left in one of these facilities.

All bags will be searched before acceptance into the left luggage facilities.

Library

The Kenneth Ritchie Wimbledon Library, which is part of The Wimbledon Lawn Tennis Museum, contains one of the most outstanding collections of British and foreign lawn tennis books, annuals, periodicals, programmes, newspaper cuttings, video cassettes, DVDs etc.

Admission is by appointment only. Telephone: +44 (0)20 8879 5609.

Live @ Wimbledon

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A live and interactive video and radio service is available online on wimbledon.com, on the official mobile apps (iPhone and Android), and local FM frequencies throughout The Championships. 

Lost persons & property

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Any spectator who may have lost contact with their party should make enquiries at the Information Desk at the south west of Centre Court up to 7pm, and thereafter at Gate 5.

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Master Plan

An overview of the Wimbledon Master Plan

The Wimbledon Master Plan sets out the All England Club's vision for the future of the Club’s grounds and is a framework against which new development will be assessed and refined.

Read more about the Wimbledon Master Plan

Museum

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Located at Gate 3.

The Wimbledon Lawn Tennis Museum is open during The Championships, for ticket holders only, from 9.30am-8pm, and daily throughout the year (10am-5pm).

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Newsagent

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Located on the east side of No.1 Court near Gate 3. A postal collection box is outside. 

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Olympics

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The London 2012 Olympic tennis was staged at Wimbledon. 

Find out more.

Order of Play & Results

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The full draw of the main Championships events, the daily order of play and results to date are displayed in the Gate 3 piazza and outside the Debenture Holders' facilities at the north side of Centre Court.

Overseas Visitors

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The AELTC has two official tour operators who provide hospitality packages, including tickets and London hotel accommodation for overseas visitors.

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Park & Ride

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A Park and Ride scheme is available (6.30am-11pm) at Morden Park, accessed from the A3 at Tolworth and via the A240 and A24.

The charge for the public is £15 per car and £20 for minibuses.

The last public bus from the AELTC to the Park & Ride leaves from the terminal off Somerset Road at 10pm (unless there is late play on Centre Court, when this will be 10.40pm).

Pass-outs

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To exit and re-enter the Grounds a valid ticket and the appropriate wristband are required (available at gates 5 and 13, not before 10.30am).

Picnic Hampers

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Please refer to the Conditions of Entry.

Play Tennis

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Interactive game, set and match fun for children south of Court 12.

Police

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A Metropolitan Police office is located in the North Hall of Centre Court.

Poster

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The Official Poster for The Championships, Wimbledon 2013 was chosen as part of a Blue Peter competition.

The AELTC joined forces with the BBC's iconic children's television programme to offer youngsters aged six to 14 years-old to put their own creative spin on Wimbledon. 

Prize Money

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The All England Club will award a total of £22,560,000 in prize money to competitors at The Championships, 2013. The Gentlemen's and Ladies' Singles Champions will each receive £1,600,000.

Programmes

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Official programmes, with a daily insert containing the order of play, updated draws, essential information and articles about The Championships may be purchased from kiosks around the Grounds.

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Qualifying

2013 qualifying takes place from Monday 17 June 2013 to Thursday 20 June 2013 at the Bank of England Sports Grounds in Roehampton. 

Queueing

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The Queue has a limited allocation of tickets for Centre Court, No.1 Court and No.2 Court as well as Ground Admission. A substantial queue forms for the daily allocation of tickets. The Queue is strictly controlled in a designated area to ensure minimum disruption to our neighbours.

It is usually necessary to join The Queue several hours before the Grounds open and entry cannot be guaranteed.

  • Numbered queue cards are issued strictly one per individual and are non-transferable.
  • Tickets are sold on a strictly one per person queueing basis.
  • Payment is by cash only to maintain speed of entry.
  • The Honorary Stewards operate a Code of Conduct for The Queue and will arbitrate in any dispute.
  • Your position in The Queue cannot be reserved by a third party or by the placing of equipment – you must be present in person.

Detailed information about The Queue

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Restaurants

See Eating and Drinking

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Schedule

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A full schedule of play will be available the night before the next day's play.

Seating plans

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See where your seat is on Centre Court and No.1 Court.

Security & Safety

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Entry to the Grounds of the All England Lawn Tennis Club requires a valid ticket, authorised voucher or pass issued by or on behalf of The All England Lawn Tennis Club (Championships) Limited  (“AELTC”).

It must be retained at all times and implies acceptance of the following conditions which have been established for the safety and enjoyment of all our visitors and may be amended from time to time:

Shopping

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There are 10 separate retail outlets open to the public during The Championships selling a wide range of official Wimbledon product such as clothing;  rackets; tennis shoes, balls and accessories; towelling products; keyrings; bags; jewellery; gifts and souvenirs. 

There are seven kiosks around the grounds and three large shops: the Centre Court Shop, the No.1 Court Shop and the Museum Shop at the entrance to the Museum, which is also open year-round.

Outside of The Championships the Wimbledon Museum Shop is open seven days a week.  Entry to the Shop is free and there is limited parking available.

Official Wimbledon product can also be purchased from the Wimbledon Online Shop.

Show Courts

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Centre Court, No.1 Court, No.2 Court, No.3 Court and Courts 12 & 18 are defined as the 'Show Courts'.

Sony 3D

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Sony will be broadcasting The Championships in 3D TV at selected cinemas around the country. Visit the Sony 3D Experience underneath Centre Court to get a taste of tennis in 3D.

Speed of service net

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Try your service compared with the professionals at the Play Tennis marquee south of Court 12.

Start Times

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The Grounds open at 10.30am, and close at 11pm.

Play is scheduled to start on Centre Court at 1pm for the first 11 days, and 2pm for Finals' Weekend.

On No. 1 Court, play will start at 1pm for all 13 days.

On all other courts play is scheduled to start at 11.30am for at least the first eight days and 11am for junior matches on the middle Saturday and during the second week.

Non-Ticket Holders cannot be admitted after 8pm. 

Suppliers

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There are 13 Official Suppliers to The Championships.

Survey

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An official competitor equipment census is prepared by Sports Marketing Surveys Inc (01932 345539).

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Taxis

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Taxis are available outside the Grounds on the ranks near Gate 4 on Church Road and at Gate 13 on Somerset Road.

Taxi sharing is encouraged during peak periods. A bus shuttle service runs to Southfields and Wimbledon stations.

Telephones, public

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Located inside the Grounds:
- In Centre Court North Tunnel.
- By Gate 13.
- In the No.1 Court stadium and outside the Grounds near Gate 9 and in Marryat Road.

Television screen

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Located at foot of Aorangi Terrace.

Ticket resale kiosk

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Subject to availability, returned Show Court tickets can be purchased daily not before 3pm, from the kiosk north of Court 18 near the top of St Mary’s Walk.

Centre Court tickets are priced at £10, with other Show Court tickets available for £5. All proceeds go to charity. 

Tickets and ticket prices

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The Ticket Office is open for all ticketing queries, including the Public Ballot.

Normal opening hours are Monday to Friday from 9am-5pm (excl. Bank Holidays). 
Tel: +44 (0)20 8971 2473 (UK); Fax: +44 (0)20 8971 2528; +44 20 8971 2528 (Overseas)

View Ticket Prices

Visit Tickets for more information.

Toilets

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There are numerous toilet facilities available throughout the Grounds.

TV Broadcasters

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Approximately 2,500 broadcasters work in the Broadcast Centre.

Nine courts have live television coverage (seven after week one), more than any other Grand Slam.

View a list of TV broadcasters at The Championships 2012

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Weather/Sun

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Come prepared for extreme weather conditions, taking appropriate measures when in the sun or rain.

Even on warm days, it may be cooler in the covered and/or shaded areas of the stands in Centre and No.1 Courts and an extra layer of clothing may be required.

Sun cream can be bought in the pharmacy underneath No.1 Court.

Website and social media

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News, live scores, statistics, results, interviews, photos and videos are available on the official Wimbledon website hosted by IBM at wimbledon.com, and on the official Wimbledon iPhone and Android apps.

You can also follow Wimbledon on FacebookTwitter, Google +, Instagram, and Pinterest

Wheelchairs

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A special map/information leaflet is available at all gates with recommended routes shown on the map.

There are a limited number of reserved spaces for ticket holding wheelchair users on Centre, No.1 Court, No.2 Court and No.3 Court. For safety reasons NO other seating on these courts may be occupied by wheelchair users.

‘Radar keys’ for access to toilets for disabled visitors are available from the security guards at all entrance gates to the Grounds. A special map is available on request.

A leaflet explaining how to enter the ballot for these spaces is available from Gate 3 or Centre Court (SW) Information Desks during The Championships.

World Tour Finals

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The Barclays ATP World Tour Finals run from 4 November to 11 November 2013. To register your interest in purchasing tickets for the season finale see BarclaysATPWorldTourFinals.com.

The AELTC Ticket Office does not handle tickets for this event.

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